Building Customer Relationships
Customer feedback is vital in building strong customer relationships that boost loyalty, credibility and improved services through learning opportunities.
Inovar Floor Sandton leading the way in building customer relationships and improved customer experience.
I recently had new oak flooring installed at my home.
I would like to commend your team at Sandton for a beautiful job well done.
Jason Moodley quoted on the project. He was wonderful to deal with, he was very well versed in the product and installation process and patient beyond measure.
Having dealt with Jason I felt comfortable and felt that the project was in good hands.
Once work commenced Jason followed up with the progress and was at hand to offer advice and assistance to myself and your team of installers.
There was a complicated curve on the upstairs flooring and Jason went out of his way to make sure that it was executed perfectly.
The team of installers were first class. They were well mannered and cleaned up each day. Their experience and expertise were evident all along, and they stuck with the job until 6pm on a Friday night to ensure it was finished for the weekend.
Florence is efficient and lovely to deal with and very knowledgeable too. She kept me informed all along regarding delivery schedules etc.
Thank you to all involved and I wouldn’t hesitate to recommend Inovar to anybody.
I love my floors – absolutetely the right decision. Thanks to all at Inovar.